Questions and answers on running a fitness gym
Short, clear answers on memberships, the front desk, group classes and costs, written on what 4gym actually does. Each page answers a single question.
How much does software for a fitness gym cost?
How much does software for a fitness gym cost? The 4gym price is the price of the plan you pick, which sets the limits on members, trainers and locations.
Read the answer →Q&A • RetentionHow do I reduce gym membership churn?
How do I reduce gym membership churn? Check what is expiring, contact members yourself, offer a freeze instead of a cancellation and renew by hand in 4gym.
Read the answer →Q&A • DefinitionWhat is fitness gym management software?
What is fitness gym management software? A platform for members, memberships, group classes, trainers, the front desk and payment records.
Read the answer →Q&A • AccessDo I need a turnstile at a fitness gym?
Do I need a turnstile at a fitness gym? 4gym does not connect to turnstiles: the front desk validates each membership by hand. See when manual check-in is enough.
Read the answer →Q&A • Front deskHow do I check at the front desk that a member's membership is valid?
How do I check at the front desk that a member's membership is valid? Run a check-in in 4gym: the system checks status, location, allowed hours and entries left.
Read the answer →Q&A • Corporate membershipsHow do I manage corporate memberships for companies at my gym?
How do I manage corporate memberships for companies at my gym? In 4gym you create a plan per offer and a member per employee; payments are recorded by hand.
Read the answer →Q&A • RetentionHow do I calculate the member retention rate of a fitness gym?
How do I calculate the member retention rate of a fitness gym? The formula is simple; in 4gym you count by hand from the memberships list, as there is no retention analytics.
Read the answer →Q&A • Group classesHow does the waiting list work for group classes?
How does the waiting list work for group classes? A full class puts the booking on the waiting list, and on a cancellation the first in line is promoted automatically.
Read the answer →Q&A • FreezeHow do I temporarily suspend a member's gym membership?
How do I temporarily suspend a member's gym membership? Freeze it from the memberships list; on resume the end date is extended by the frozen days.
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